Grievance - Complaint Procedures
Grievances and Complaints
Grievances are filed by employees. Policy DGBA(LOCAL) references the procedure for filing a grievance.
Complaints are filed by parents and/or students. Policy FNG(LOCAL) references the procedures for filing a complaint.
Public Complaints regarding the district’s policies, procedures, or operations are referenced in policy GF(LOCAL).
Procedures for Grievances and Complaints
The First Step:
Whenever feasible, grievances/complaints should be resolved at the lowest possible administrative level.
Informal Resolution:
From the date the grievant/complainant knew or should have known of the concern, there is a 15-day period during which the grievant/complainant must inform the employee’s supervisor/principal of the concern and attempt an informal resolution. If there is no informal resolution after 15 days, no later than the 15th day from the date the grievant/complainant knew or should have known of the concern, the grievance/complaint must be filed. If the grievance/complaint is filed after the 15th day, it is untimely and shall be considered concluded.
Level I Immediate Supervisor/Principal:
The employee/parent or student shall describe in the initial Level I grievance/complaint the efforts made towards informal resolution of the grievance/complaint. If the supervisor/principal determines that the employee/parent or student has not made a good faith effort to resolve the grievance/complaint informally, the supervisor/principal, in writing, may reject the grievance/complaint, instruct the employee/complainant to seek informal resolution, and set a new date for filing of the grievance/complaint if the supervisor/principal determines that the employee/complainant has not made a good faith effort to informally resolve the grievance/complaint.
Level II Superintendent or Superintendent’s Designee:
The employee/complainant may appeal the Level I decision by filing an appeal with the Superintendent or Superintendent’s designee within ten days after the receipt of the response at Level I.
The First Step:
Level III Board of Trustees:
The employee/complainant may appeal the Level II decision to the Board at the next available regularly scheduled Board meeting by filing a Level III appeal within ten days after receipt of the Level II response.
Click HERE for the Student & Parent Complaint and Grievance Form.
Click HERE for the Employee Complaint and Grievance Form.
Click HERE for the Public Complaint Form.